Customer Service And Logistic Coordinator

Synergy Recruitment Solutions

Mona Vale, NSW

Posted 2/15/2020

Our Client is an Australian based producer and supplier of crop protection and animal health products located in Sydney's Northern Beaches.

The Role
Working closely with the Supply Chain team and reporting to the Director, you will be responsible for the coordination of Distribution Logistics and related Customer Service Enquiries to ensure orders are processed smoothly for our customers including:

  • Processing Item fulfilments in J Curve (ERP) and coordinating Order deliveries by maintaining the day-to-day relationship with our 3PL partners
  • Coordinate Inventory Transfers and process in J Curve - ERP System
  • Provide assistance to customers with delivery tracking and PODs
  • Ensuring Inventory levels are accurate and maintained

About you

  • Experience in logistics including processing orders, coordinating deliveries, relationships with 3PL partners
  • Experience in Customer Service related to logistics
  • Sound knowledge of J Curve, or experience with similar ERP system
  • Intermediate skills in Microsoft Office with exceptional attention to detail
  • Ability to work effectively in a team environment as well as being motivated and capable of working autonomously
  • Well organised with strong time management skills and the ability to prioritise
  • Excellent written and oral communication skills, in person and over the telephone

This is a great opportunity to join a small but dedicated team who has a desire to use their experience to improve systems and procedures, and who is passionate about Australian agribusiness as well as have access to a number of career pathways.

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